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Another Smithfield's Bar-B-Q, Another Hand Sink

As a restaurant scheduling software company, we run across a number of interesting restaurant concepts. We're big fans of the North Carolina delicacy known as Bar-B-Q and often seek the restaurants it's served. Smithfield's Chicken 'N Bar-B-Q, a North Carolina based restaurant brand, recently opened their 36th location in Burlington, N.C.  Along with their signature items such as Eastern North Carolina-style (or vinegar-based ) Bar-B-Q, coleslaw, fried chicken, and sweetened iced tea, customers will also find a signature feature found in each location. A hand sink in the dining room.

When Smithfield’s Chicken ‘N Bar-B-Q first opened in downtown Smithfield, N.C. in 1964, it was just called Smithfield’s and was located in a tall, brick building with tin ceilings and cloth awning. There was also a sink located in the dining room so the farmers from the tobacco fields could wash up before their meal. Fresh food, great service in a clean restaurant was the formula that brought customers back and built Smithfield's Chicken 'N Bar-B-Q into the brand it is today.

Today’s redesigned Smithfield’s Chicken ‘N Bar-B-Q restaurants offer a retro ambiance housed in a sleek brick and steel building with large windows. The restaurants are equipped with the latest in environmentally friendly and healthy materials. Ceiling fans hang from high ceilings while music from a bygone era carries through the dining room. Keeping with this tradition of the original restaurant, every location has a hand sink in the dining room.

The hand sink is more than a convenience for their customers who wish to wash their hands without going to the restroom. It serves as a reminder that Smithfield's Chicken 'N Bar-B-Q continued success has nothing to do with raised ceilings or steel awnings. The hand sink reminds all employed with Smithfield's that it starts with the customers and the "great food, great service in a clean restaurant" is a timeless mantra.

Smithfield's Chicken 'N Bar-B-Q has a 40-year history of serving the finest fried chicken and Eastern-North-Carolina-style Bar-B-Q, made fresh daily from family recipes and served in a family-friendly atmosphere. Smithfield's Chicken 'N Bar-B-Q has 36 locations in North Carolina with plans to expand in and outside North Carolina. Future locations may offer the latest bells and whistles in restaurant technology, but each one will have a hand sink in the dining room and each employee will know its meaning. 

-ShiftZen team